Not doing so means you have broken the law. I am being told this was a rare technical glitch and am slightly appalled that a company of your size and stature doesn’t have staff with the technical ability to remove a listing. I will not list the property details here, you can contact me and I will give you further information. I would also suggest compensation is now due to the students and current tenants as well as those people who found they had nowhere to stay.
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I believe the previous owner did not give you the full facts, in which case I would like to know the full story. It is your responsibility to the customers who turned up and found there was ‘no room at the inn’ and I think you owe compensation to the students whom had to keep explaining this and turning away your customers. Why oh why don’t you fact check before advertising something that does not exist – it is your responsibility not mine to make sure you do not get taken to court. This was a complete lie and fabrication and therefore illegal. Your website until yesterday still showed 2 rooms available with 25 people looking. A property remained listed months after it had been sold and rented out on a year long contract to students, but people turned up at the door saying they had booked a room for night. It is not good enough though and I would really like to know the truth behind this debacle. You can also get to see the number of rooms available, the cancellation policies, reviews, pictures and more.Īfter several failed attempts, phone calls which are impossible to make when you don’t have a booking reference, and emails that got bounced around with the emphasis put on me to work out which person needed to act on your behalf, the problem of a mislead and illegal listing has been resolved.
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